FAQ
FREQUENTLY ASKED QUESTIONS
Bringing a full-size professional photo shoot to your event takes some careful planning. It’s important to make sure you understand our needs (such as space required, power needs, etc.) so that we can provide the best possible experience for you and your guests.
What are your travel fees?
How do I reserve a specific date?
What are the space requirements?
How do we get our images after the event?
Do we have to pay for the images?
When will I get the photos?
Do you host the images on your web site in a gallery?
How long does your take to set up?
Are you insured?
What kind of props and toys do you bring?
What is required for onsite printing?
What kind of floor do you need?
What about outdoor events?
What about sunlight?
What are the electricity requirements?
What about parking and loading access?
What about booze?
Do you service guests with special needs?
What are your travel fees?
We are located in the Bay Area. There is NO CHARGE for travel to San Francisco County, Santa Clara County, or San Mateo County. There may be travel fees based on other event locations. We will respond with travel fees in your reservation request.
How do I reserve a specific date?
Dates book up fast! Dates are not available until we get a reservation request with your preferred date and times. If the time is available we will book it immediately and let you know via email within 48 hours. Otherwise we will notify you via email, asking you to choose a different date.
What are the space requirements?
Our whole setup fits into any space with these minimum dimensions:
Length (left to right): 12’
Depth (front to back): 11’
Height: 8’ 6” MINIMUM
SPEC SHEET
If your space can’t accommodate these dimensions, please talk with us about it immediately.
How do we get our images after the event?
We hand adjust the images, compress them into a ZIP file, then upload them to a private link for you to download.
Do we have to pay for the images?
No. They are included!
When will I get the photos?
We strive to get your images hand adjusted, edited, beautified and uploaded within 72 hours of your event.
Do you host the images on your web site in a gallery?
Yes. Images are hosted on our web site. There your guests can view the images and download web size versions for free. Full-resolution downloads and other retouching options are available on the site for a small charge. However, there is no obligation for your guests to buy the images, since as the host you already have the full-resolution files and may distribute them to your guests.
How long does it take to set up?
Approximately two hours.
Are you insured?
We carry general liability insurance for $1,000,000. Please contact us if your venue requires a copy of our insurance policy.
What kind of props and toys do you bring?
Lots. Silly stuff. Hats, wigs, costume bits, boas, and some things you would never expect!
What is required for onsite printing?
If we will be printing at your event you must provide a table for our print station. The table should be approximately 27” high and have the following dimensions: Length: 5’ Width: 2’ Most of our clients provide a tablecloth that matches the décor of the event. We also need three chairs for the printing station. One is for your guests to sit in while choosing their prints. Our operators use the other two. That way they don’t fall onto the floor when they sit down.
What kind of floor do you need?
We use professional tripod stands and a cart with wheels. Because of this we need a flat surface to set up on. A floor of some sort works perfectly. Uneven surfaces, such as a lawn, hillside, or unpaved area might not work. Please contact us if you can’t provide an even floor area.
What about outdoor events?
Is your event outdoors? If so, wind is a very important safety issue for us. Know what a photo backdrop and the sail from a boat have in common? EVERYTHING. Same goes for the cloth softboxes we use with our lighting setup. If your event is outdoors it is crucial that you go to the location during the exact times we will be shooting. Please observe if it is windy there or not. If you’re not familiar with the venue, please ask someone who is as to whether or not it gets windy there during those times. We must have two weeks notice before the event if we must prepare for wind. (We need to get stakes, cables, and extra sandbags.) There may be an extra charge depending on the amount of reinforcement required for your event.
What about sunlight?
We use LCD displays in all our computers and screens. These physically turn black and become unusable when exposed to sunlight. Also, putting the photo subjects in the sun creates uneven lighting. It looks bad. For these reasons we require our setup to be in complete shade at all times. If setting us up outside, please know that a 10’ x 10’ easy-‐up structure is not large enough to provide adequate side shade. Put us in touch with your event rental company and we can make sure they rent you the proper structure.
What are the electricity requirements?
Think of all the things we can’t do without electricity! The list is very long, and running LAPhotoBooth.net is definitely on that list. We require a grounded wall outlet within 25’ of our setup area. It must accommodate the following:
Voltage: 120 Volts AC at 60 Hz
Current: 16 amps instantaneous current draw Can your power fulfill this? If you aren’t sure, check with your site coordinator. We may be able to rent a generator for you. Please call us so we can talk about it.
What about parking and loading access?
A professional photo shoot is a major production. As you can imagine, we have a lot of gear to load. For this reason we require you to provide complementary on‐site parking within 25 feet of the loading entrance.
What about booze?
Is your event an open‐bar event? Or, is it at a nightclub where the guests will be drinking heavily? If so, we may require you to hire an additional attendant to manage the crowd. Trust us on this one. Very wonderful, very intelligent, very drunk people can potentially damage our equipment and themselves. We don’t want that. So, please let us know if your event will be open-‐bar or have general alcohol consumption.
Do you service guests with special needs?
It’s common for guests to have special needs. Some may be in wheelchairs, use canes, or use a scooter to get around. We can accommodate them. Please let us know in advance so we make proper arrangements. We can also accommodate alpacas (and other docile animals) as long as you provide a handler that will take responsibility for them.
